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Free White Paper – Reduce Customer Effort with intelligent self-service

Delivering intelligent self-service reduces customer effort and balances the need to trim down your costs. Download this free White Paper from Nuance to learn more. No email addresses required!

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Livepro Special Offer

If you have been thinking about implementing a Knowledge Management Tool in your organisation there has never been a better time with this exclusive offer!

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Australian Utility Week 2016

Australian Utility Week has a huge focus on the Customer Experience and there is a great offer for CCC Readers!

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Are you looking at upgrading your contact centre infrastructure?

TCN currently have a great offer for new customers including free inbound calling for two months.

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Upcoming Industry Events

Thu 27

NSW – Workforce Optimisation Week 2016

October 24 @ 8:30 am - October 28 @ 5:00 pm AEDT
The Primus Hotel Sydney Organizer: CallDesign
Nov 10
Nov 15

Vic Auscontact Event – Contact Centre Educational

November 15 @ 7:30 am - 9:00 am AEDT
Zendesk Melbourne Organizer: Auscontact
Nov 16

QLD Auscontact Event – Innovation Breakfast

November 16 @ 7:15 am - 9:00 am AEDT
Stamford Plaza Brisbane Organizer: Auscontact
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