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Chatbots slashing wait times

After only two months implementing a chatbot, 1800 flowers was able to move 70% of orders to their chatbot with the transaction taking under a minute.

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Free White Paper – Reduce Customer Effort with intelligent self-service

Delivering intelligent self-service reduces customer effort and balances the need to trim down your costs. Download this free White Paper from Nuance to learn more. No email addresses required!

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Upcoming Industry Events

Feb 09

Free Webinar – Stop Chasing the Score

February 9 @ 12:00 pm - 1:00 pm AEDT
Feb 14

Vic Auscontact Event – 2017 Awards Launch

February 14 @ 7:30 am - 9:00 am AEDT
Zendesk Melbourne
Feb 16

SA Auscontact Event – Knowing & Managing People

February 16 @ 1:45 am - 5:00 pm ACDT
RAA Mile End
Feb 16

QLD Auscontact Event – Woolworths site tour & workshop

February 16 @ 8:00 am - 5:00 pm AEST
Woolworths People Services Eight Mile Plains
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