The central destination for Australian & New Zealand contact centre professionals.
With so many call centres competing for a limited pool of quality staff, we share 11 things the best call centres do. Lets hope yours gets a few ideas 😉
1. Make everyones birthday a paid day off
Most people like having a day off on their birthday to spoil themselves. Why not let….
Australian Utility Week has a huge focus on the Customer Experience and there is a great offer for CCC Readers!
TCN currently have a great offer for new customers including free inbound calling for two months.